Request appointment

Book the right appointment for your car

Choose the closest service, add the vehicle details and describe any warning light, sound or driving change. You can review everything before the request is sent.

A mechanic discussing a blank inspection sheet with a customer.

Book your car in

Tell us what the car needs

Choose the work, add the vehicle details and describe any symptoms. Preview mode creates a summary but does not yet send the request.
Choose the closest service

Do not enter payment, bank or other sensitive personal information.

Two cars being worked on in separate bays inside an organised workshop.
Service choice

Choose the closest route

Use a known job when you have one, diagnostics when you do not

Select MOT, servicing or a component service when the requirement is clear. If the cause is uncertain, describe the warning, noise or changed behaviour and begin with diagnostics.

  • Due test or routine maintenance.
  • Known repair supported by an earlier assessment.
  • Unknown or intermittent symptom.

Useful vehicle detail

Registration, mileage and history give the symptom context

Include the make and model, approximate mileage, recent work and when the issue occurs. Avoid adding unrelated personal or payment information to an initial request.

  • Vehicle identity and current mileage.
  • Exact warning, sound, smell or driving change.
  • Recent repair, battery, tyre or service work.
A mechanic connecting diagnostic equipment to a car with its bonnet open.
Prepare
A mechanic inspecting a brake disc and caliper with the wheel removed.
Urgent alternative

Safety boundary

Do not use a normal appointment request for immediate danger

If the vehicle cannot be controlled safely, is overheating, leaking dangerously, smoking or otherwise presents an immediate risk, stop using it and contact an appropriate recovery or emergency route.

  • Do not drive simply to reproduce the fault.
  • Keep people away from traffic and immediate hazards.
  • Say when recovery access is needed.

What happens next

Review the appointment, initial work and price basis

An appointment request should not silently authorise repairs. The garage should review the information, clarify anything missing and explain what the first visit covers before work begins.

  • Confirm the appointment before travelling.
  • Agree the initial assessment or service scope.
  • Authorise additional work separately.
A mechanic discussing a blank inspection sheet with a customer.
Appointment confirmation

Questions

Useful answers before the next step

Does this preview send my appointment request?

Not yet. It creates a summary in this browser so the journey can be reviewed without collecting personal information.

Does completing it reserve a time?

No. A date and time are only booked after the garage confirms availability.

What should I include for an intermittent fault?

Include when it happens, temperature, speed, weather, journey stage, warning messages and any recent work.

Should I include payment information?

No. Do not add card, bank or other sensitive information to an initial garage request.

What if the vehicle may be unsafe?

Stop driving and contact an appropriate garage, recovery provider or emergency service. The browser-only builder cannot assess roadworthiness.

Next step

Ready to tell us what your car needs?

Start appointment request